Service Mode

Our company provides complete, thorough pre-sales, after-sales service

Pre-sale services:

1. Provision of equipment selection and design
2. Plant to provide the user with scientific and rational plane installation layout
3. The production process according to the user to provide programs suited to the sterilization process/li>

After-sales service and technical support:：

To ensure the normal use of your product and get good service, our factory products from the factory to product the effective useful life of the implementation of tracking management system, establishment of product technical file management system.

1. Transportation: Transport company factory and professional cooperation, in accordance with the customer the customer purchased the product transport to the customer-designated location, to ensure product safety, integrity, scheduled transportation in place.
2. Installation: The factory has over ten years experience in equipment installation professional team, according to the actual situation on site, to meet the operational requirements of the premise of product deployment is expected to install the program guide for our customers to reduce costs and equipment power consumption and many other negative factors, to meet customer expectationsrequirements.
3. Debugging: The factory free of charge to professional and technical engineers responsible for the overall device debugging.Product acceptance test is completed 100% pass rate of delivery to ensure timely delivery of customer acceptance of product into operation;
4. Training: training of engineers from the professional one on one training and hands-on demonstration training methods, to provide on-site training.To the actual operation of skilled and reliable, tested by the training staff qualified certificate issued by the training staff can instantly induction operation.
5. Verify: To verify the physical properties of equipment issued by relevant state institutions recognized certification report.
6. Maintenance: Since the purchase date, my factory provide free of charge within one year of commissioning, maintenance and parts replacement services, are man-made improper operation, our company will be charged the cost of key components costs; purchase within one year after the two products, the failure of factory parts on the charge only the cost of fees, maintenance free; from two years after the date of purchase, all the user's device failure occurs, our factory will provide free technical assistance, and to provide paidmaintenance services, including replacement of original parts.
7. Technical Advisory: Acceptance regular visits after the implementation of the factory to provide scientific and technical issues related to sterilization counseling, related equipment-related technical information, provide technical information and maintenance of technical guidance.
8. Key customers regularly return visit.